Could'nt continue with Edgepark.
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Could'nt continue with Edgepark.
Been using Edgepark for 10 years. Every month there was some hold-up with my order. Finally had enuf! Switched to Byrum. What a difference in companies. At least for the first order. Check out the BBB ratings for Edgepark. Didn't know a company could get such low ratings. Sure hope Byrum keeps up the good work
Ileo/April 2007
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- Posts: 48
- Joined: 2022-04-18 17:20:47
Re: Could'nt continue with Edgepark.
Edgepark is absolute garbage. Glad you're having a better experience.
Re: Could'nt continue with Edgepark.
I don't have much patience - if I have a problem I switch. I used Edgepark many years ago when it was one of the ones covered by my insurance. I was not happy with them because they wanted to be paid up front rather than waiting for the insurance to pay its share. I found that annoying and left them.
I had issues with Byram also a few years ago but hopefully they will keep you happy, tlippy....
I had issues with Byram also a few years ago but hopefully they will keep you happy, tlippy....
Ileostomy due to UC - 50 odd years
Re: Could'nt continue with Edgepark.
I started out withEdgepark because the hospital nurse recommended them. I found they had the best website for ordering and were easy to deal with, until there was a problem. Solving problems, mistakes they made, was terrible. I also caught them lying. And, like Mara, I didn't like their upfront charging. The final straw was when Medicare caught them overcharging me, more than once. I tried a couple of other suppliers and ended up with Byram who has been great for several years now.
Re: Could'nt continue with Edgepark.
Another two thumbs up for Bryam - they’ve been great (admittedly, we’re less than a year down this path,)
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- Posts: 48
- Joined: 2022-04-18 17:20:47
Re: Could'nt continue with Edgepark.
Here is a big reason people who started with Edgepark (and were happy) began seeing issues:
https://ir.cardinalhealth.com/news/pres ... fault.aspx
https://ir.cardinalhealth.com/news/pres ... fault.aspx
Re: Could'nt continue with Edgepark.
Edgepark was the worst company I have ever used for any product. They lied to me constantly and took money that was not theirs to take. I use Home Care direct and it has been great.
ulcerative colitis - age24
total colostomy age 25, ileostomy for 40+ years
total hysterectomy
total colostomy age 25, ileostomy for 40+ years
total hysterectomy