UOAA Discussion Board

I agree. Someone, somewhere in that company knows they received more money than allowed (overcharges). When they knowingly keep it rather than refunding the customer is IMO fraud.

Sorry I spelled it wrong. Having read the comments, I'll probably stay with Edgepark. Sounds like they all have their issues.
Many thanks for the interest and the responses.

Thanks, John and Bob, for explaining the overcharges. Hmmm, I haven't encountered that with Edgepark. I admit I was surprised by my bill with Mercy Surgical -- which I switched to. Mercy is not as large as Edgepark and also may have some constraints. I want to order high-output pouches and this seems challenging with Mercy. I may return to Edgepark. We'll see... I never had funds returned and have both Medicare and Blue Cross.